Pilates Center of Omaha Studio Policies

• All new students at Pilates Center of Omaha must begin with our introductory private or group class package.  This will include an introduction to the STOTT PILATES® basic principles, exercises, and equipment so we can evaluate your needs and develop a program best suited to you.
  
• Our primary focus at Pilates Center of Omaha is to ensure a safe and effective form of physical activity.  Our instructors may suggest continued private/semi-private sessions if it is felt that a group class is not the appropriate setting based on ability and medical conditions and reserve the right to refuse admittance into a group class if they feel safety will be compromised. 
  
• Payment must be made in full prior to scheduling private sessions, classes, and introductory sessions.
  
• All group classes and private sessions must be scheduled in advance.
  
• Students should wear comfortable exercise clothes but avoid oversized tops to allow for instructors to observe posture and alignment.
  
• Please refrain from using perfumes before you come to the studio.
  
• As a courtesy to all participants, cell phones should be turned off or set to silent to minimize disruptions.
  
• Admittance into group classes will be considered on a case by case basis for children under the age of 14.
  
• A $25.00 fee will be applied to any checks that have been returned.
  
• Students practicing Pilates before pregnancy can safely continue through pregnancy with permission from their physician.

Package Policy

All pre-paid sessions are fully transferable, however are not refundable. Students may apply the price of a pre-paid session toward another class or session, or allow a friend/family member use a prepaid session.

Cancellation Policy

• 24 – hour advanced notice is required to change or cancel an appointment without charge.  Appointments may be cancelled by phone, email, in person or by logging into your account at www.pilatescenterofomaha.com.
  
• In the event an instructor must cancel class, we will make every attempt to cancel with 24-hours’ notice.  Students that wish to attend a class should sign up in advance; This enables the instructor to know you wish to attend and to contact you in the event of a cancellation.
  
• Semi-Private Cancellations:  Both parties in a scheduled semi-private session are responsible for cancelling the appointment with 24 hours’ notice.  In the event that one of the participants in a semi-private session is unable to attend, the other student may participate in the session at the cost of an individual private session based on the type of semi-private package purchased. 

Why do we have a cancellation policy?

Accountability matters in fitness and we want you to get the most out of your Pilates program.  Participants will acheive greater results with a consistent Pilates routine.  Our cancellation policy is in place to ensure classes are a commitment.